Privacy Policy - Rivandoria

Introduction

Rivandoria ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rivandoria.com or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms on our website
Subscribe to our newsletter
Request a quotation or consultation
Communicate with us via email or phone

This information may include: name, email address, phone number, postal address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer service
Process your requests for quotations and consultations
Send you marketing communications (with your consent)
Improve our website and services
Comply with legal obligations
Detect and prevent fraud or security issues

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

Consent: You have given clear consent for us to process your personal data for specific purposes
Contract: Processing is necessary for a contract we have with you
Legal obligation: Processing is necessary for us to comply with the law
Legitimate interests: Processing is necessary for our legitimate interests or those of a third party

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Sharing Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party companies that help us operate our business (e.g., email service providers, website hosting)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, sale, or acquisition of our business

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Under GDPR and UK data protection laws, you have the following rights:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate personal data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request restriction of processing your personal data
Right to Data Portability: Request transfer of your personal data
Right to Object: Object to processing of your personal data
Rights Related to Automated Decision Making: Not be subject to automated decision-making

To exercise these rights, please contact us at info@rivandoria.com.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Rivandoria

Unit 3, Speedwell Trading Est, 5 Kings Rd, Birmingham B11 2AT

Email: info@rivandoria.com

Phone: +44 121 771 4944